Returns & Exchanges Policy
Returns & Exchanges Policy
Effective as of April 16, 2025
Return Eligibility
Items must be returned within 14 days of delivery.
Products must be unworn, unwashed, and in original condition with tags attached.
Final sale items and accessories are non-returnable.
Return Process
Email us at [muna@moonmodestabaya.com] to request a return authorization.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
We recommend using a trackable shipping service for your return.
Refunds
Refunds are processed within 5–7 business days after we receive your return.
Original shipping fees are non-refundable.
Exchanges
We currently do not offer exchanges. If you need a different size or style, please place a new order.