Returns & Exchanges Policy

Returns & Exchanges Policy

Effective as of April 16, 2025

Return Eligibility

Items must be returned within 14 days of delivery.

Products must be unworn, unwashed, and in original condition with tags attached.

Final sale items and accessories are non-returnable.

Return Process

Email us at [muna@moonmodestabaya.com] to request a return authorization.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

We recommend using a trackable shipping service for your return.

Refunds

Refunds are processed within 5–7 business days after we receive your return.

Original shipping fees are non-refundable.

Exchanges

We currently do not offer exchanges. If you need a different size or style, please place a new order.